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Free Shipping! On orders over $150 Flat rate shipping of $9.95 - for orders under $150 Continental U.S. only -- 1 - 7 days UPS Ground Please email if you are outside the continental U.S. for shipping rates. Easy to do, we just have to weight it and check costs. We ship by UPS. You may choose between ground or next day air. Items may be shipped separately. You should receive them within 8 days of ordering when shipping by ground within the continental U.S. Satisfaction GuaranteeWe stand behind our products. If you find you are not fully satisfied with anything, we will refund, replace, or exchange it for you. If you find that you do need to return something, please contact us at customerservice@smartipony.com for instructions. Foreign OrdersDue to the high cost of international shipping, we currently only ship to the continental U.S. and Canada. Please contact us for Canadian shipping costs since they will be different than stated. We accept US funds only in the form of Paypal, VISA, Mastercard, Discover, American Express, or USD Money Orders. Customers are responsible for all duties/ customs/ taxes that may be charged. Allow 8 days extra on shipping times. Forms of PaymentWe accept Visa, Mastercard, American Express, Discover, Paypal, Checks and Money Orders. If paying by check or money order, or prefer to mail in your credit card info, go through checkout, then where advised print out order form and mail in with payment. Your order will be processed and shipped upon clearance of check or money order. Returns and Exchanges
If something you ordered has the misfortune of not fitting right or if for any reason needs to be returned, the first step is to contact us at customerservice@smartipony.com. We will give you a Return Authorization number and an address to return your item to. We only accept returned items if the item is still new and resellable, you will have the choice of payment returned or store credit. There will be a $10 Restocking Fee. Shipping fees, if paid, are non-refundable.
For exchanges, again contact us at customerservice@smartipony.com and you will be given a Return Authorization number and an address to mail your item to. As soon as the item is received by us, you will be shipped your replacement item. There will be a $10 Restocking Fee. Shipping fees, if paid, are not refundable. If you have any questions, comments or suggestions about these policies, please feel free to contact us. Your 100% Satisfaction is very important to us. |
Flat rate shipping of $9.95 - For orders less than $150 FREE Shipping on orders over $150 Continental U.S. only Newsletter RegistrationSign Up for Coupons!Shopping Basket
Note: All prices in US Dollars
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Gloves, Hats & Belts | Show Coats | Youth Riding Clothing | Horse Blankets Horse Turnout Blankets | Horse Fleece Blankets | Horse Hoods | Pony & Foal Items | Fly Sheets Fly Masks | Saddle Pads | Saddle Girths | About Us Contact Us | Shipping | Privacy Policy | Links customerservice@smartipony.com |
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